Mr. Dennis Ranjith : Senior Vice President - Shared Services
Dennis is a highly skilled and innovative specialist with over 16 years of progressive experience in Consulting, Outsourcing, Operational Quality and IT Services environment. He has extensive International background and industry domain experience in the Information Technology, Banking and Financial Services, HealthCare, Insurance, Customer Contact and Shared Service Operations Centres.
Dennis has handled varied process and technology operations from geographies across the globe and had worked extensively from the US, UK and Malaysia. Prior to Exemplarr, Dennis was Senior Vice President & Head of IT Service Centre (for America's, South Asia, Middle East, Africa, and Europe) for the Standard Chartered Group. He started his career in Nittany Decision Services, a company which was among the first few pioneers in the IT/ITES outsourcing industry.
Among his many highlights of his career, he has been responsible for transitioning and migrating multi services operations from over 50+ countries and has successfully effected change and improvement through program management and process driven execution. He subsequently visualized, designed and executed process re-engineering and stakeholder management programs. Some of these processes performance went on to be benchmarked at a global leadership level.
Dennis has a Masters in Insurance Management and is also a Quality Black belt professional with many relevant industry certifications in IT and Operations to his credit.
Mr. Narayan Murugadoss : Vice President – Operations
Narayan is an accomplished leader in Data and Content outsourcing services with about 15 years of rich and wide experience spanning across business including e-Publishing, e-Learning and Document Management Services for global customers from industries ranging from Printing, Publishing, Media, Financial Services, Healthcare, IT to Law firms.
He has been a turnaround specialist who had grown teams from scratch to large teams in a very short period. He has handled transition of projects in all verticals of Exemplarr, across the globe.
Since joining Exemplarr in 2003 he has held various positions managing Operations, Quality, Project Management, BPR, HR, Finance and Administration. Earlier during his stint as GM – Operations, he had played a vital role in delivering large & complex projects, creating a niche for Exemplarr in the outsourcing space. He has widely travelled in Asia Pacific, Europe and the USA with excellent offshore project management skills.
He has a graduation in Mathematics and prior to Exemplarr he has worked with Vetri Software (I) Ltd (now HOV Services) and was a Lead responsible for setting there Pondicherry Unit Operations and he was later instrumental in setting the newspaper conversion division for Apex Covantage at their Chennai Unit.
Mr. Sylvester Arokiadoss : Head – Human Resources
He has 13+ years of experience in areas of Human Capital Management including Personnel Management, Industrial Relations and Welfare in industries including IT –ITES, Manufacturing and Consulting.
Having handled the full employee lifecycle in diverse environments, he specializes in multi skill resourcing, volume hiring, Compensation Management, Employee Relations and workforce development. His major career achievements are handling a Greenfield project successfully scaling from 0 to 300 in 6 months time while delivering all HR deliverables single handedly. Later as a Corporate HR Manager he was heading the India and Overseas Recruitment Operations. He has been instrumental in setting HR automation systems twice.
He has a Masters in PM&IR and has pursued both his Graduation and Post Graduation from the illustrious Loyola College.